Navigating disability support services can feel overwhelming, especially when you're unsure where to begin. But you don’t have to go through it alone. Families across Australia have found the proper support by taking it one step at a time - starting with understanding their needs and knowing where to turn for guidance.
Here’s how to begin your journey toward the right support system, with real-life examples of families that have found success.
A Guide to Disability Services Every Family Should Know
Step 1: Understand Your Needs
Every individual’s needs are different, and so are the disability support services they require. The first step is to assess what kind of assistance is needed; this could include daily living support, social engagement, behavioural therapy, or something else.
Client Story: Sarah’s Journey to Support Her Son
Sarah, a mother of two, noticed that her 6-year-old son, Leo, was struggling with sensory processing challenges. Simple activities, such as going to the supermarket, would cause distress. She didn’t know where to start, but after a consultation with her GP, she discovered Positive Behaviour Support services that could help Leo manage these challenges. Today, with tailored strategies, Leo thrives in school and social settings.
The moment we understood what support was available, everything changed. Leo has the tools to feel comfortable in the world. – Sarah, Parent
Step 2: Explore the Support Options Available
Once you understand your needs, the next step is to explore available disability support services. Finding the right fit is crucial for in-home care, behavioural therapy, or community engagement programs.
Key services families explore:
✔ In-home care – Personal support, respite care, and daily living assistance.
✔ Behavioural therapy – Positive Behaviour Support for emotional and social development.
✔ Community Engagement – Programs designed to foster independence and social skills.
✔ NDIS support – Helping families navigate funding and eligibility.
Client Story: Mark’s Path to Independence
Mark, a 32-year-old with an intellectual disability, wanted to live more independently. His family worried about how he would manage daily tasks. Through a mix of in-home support and skill-building programs, Mark gradually gained the confidence to cook, budget, and use public transport. Now, he’s moved into supported independent living and enjoys newfound freedom.
Step 3: Understand NDIS Options
If you or your loved one is eligible for the National Disability Insurance Scheme (NDIS) funding, Hessel Group can tailor a plan to support your needs. Many families feel daunted by the process, but our guidance can make it easier.
Client Story: How the Right Advice Made a Difference for Ava
Ava’s parents were unsure if their daughter, who has cerebral palsy, qualified for NDIS funding and had been paying privately for her care needs. With the help of a local area coordinator, they successfully applied for and secured funding for essential therapies. Hessel Group then conducted the speech and physiotherapy assessment, created a care plan, and provided training for additional support teams involved in Ava’s daily care. Ava now receives weekly physiotherapy from us and has assistive technology from another NDIS Provider, as recommended in our assessment, which has significantly improved her quality of life.
Tip: If you're unsure about eligibility, first check the NDIS website for guidance.
Step 4: Build a Support Network
Beyond professional services, building a community of support is invaluable. Connecting with other families, joining local disability groups, and accessing community resources can provide reassurance and shared experiences.
Client Story: Finding Strength in Community
When a client's teenage daughter was diagnosed with autism, she felt isolated. Through local parent groups and workshops, she found a network of families who understood her journey. Today, she has a strong support system and helps other parents navigate their paths.
Meeting other families who’ve walked this path before us was life-changing. We found hope and guidance in their experiences. – Melissa, Parent
Taking the First Step with Hessel Group
Embarking on the journey towards tailored care services can initially seem overwhelming, but with the proper guidance and support, it becomes a manageable path marked by compassionate care and understanding. At Hessel Group, we firmly believe in empowering families through our tailored services, ensuring everyone can access the necessary support and tools for success.
If you're considering disability support services, explore the comprehensive services that Hessel Group offers. With our commitment to providing tailored, community-focused support, we are ready to guide you as you begin your journey toward a supportive and empowering solution.
