Balancing life with training and education can be challenging, but Enhance Training is here to help you overcome obstacles. Whether you’re facing challenges with course content, personal issues, or logistical constraints, our Success and Wellbeing Services (SWS) are designed to keep you on track.
Starting With Your Training Provider
Your first point of contact should always be your training provider. They can often resolve issues quickly and provide the support you need. From creating study plans and offering flexible learning options to providing after-hours support, our trainers and staff are dedicated to making your learning experience smooth and stress-free.
If you need additional support, your training provider will refer you to our Success and Wellbeing Services (SWS), ensuring a seamless transition to tailored assistance.
Understanding Success and Wellbeing Services (SWS)
Success and Wellbeing Services (SWS) are here to help you tackle any challenges that could impact your ability to complete your courses. Whether academic, personal, or logistical, our SWS coaches work closely with you to find practical solutions.
Confidential and Personalised Support
Our one-on-one sessions with SWS coaches are confidential, allowing you to discuss personal issues without repeating your story. Our coaches listen, understand, and create customised plans that meet your needs, ensuring you get the right support to stay on course.
Outreach Services
If you can’t visit us in person, we can bring our services to you. This outreach ensures that location or transportation issues don’t prevent you from accessing essential support.
Steps to Accessing Success and Wellbeing Services (SWS)
Here’s a step-by-step process to help you access SWS through Enhance Training:
- Speak with Your Trainer or Training Provider: Discuss your needs and challenges with your trainer. They will either contact an SWS coach on your behalf or give you the necessary contact information.
- Referral or Self-Referral: Your training provider can refer you to SWS, or you can self-refer by contacting the SWS team directly, especially if you’ve seen promotional material or received an introductory presentation about the services.
- Initial Contact: Contact an SWS coach via email, phone, or a referral form provided by your trainer.
- Schedule an Appointment: Arrange a time for your first session with your SWS coach. During this meeting, you’ll discuss your needs, and the coach will outline potential support strategies.
- Ongoing Support and Follow-Up: Your coach will continue to work with you regularly and update your support plan as needed.
The Role of Your Coach
Your SWS coach is a dedicated professional who guides you through any difficulties. They provide personalised support plans to help you complete your training, assist with study techniques, time management, and overcoming personal challenges.
Post-Course Support
SWS is accessible for up to twelve weeks after you complete your course, even if you never accessed it during your study period. This post-course support is vital for transitioning to another course or seeking employment, including help with CV writing, job applications, or further training opportunities.
Community and Tailored Services
At Enhance Training, we’re more than just a service provider; we’re a community. Our support systems are built around understanding and meeting your unique needs. Whether you’re in childcare, disability support, or aged care, our student-centred approach ensures practical learning and successful employment outcomes.
Your Path to Success with Enhance Training
Accessing Success and Wellbeing Services (SWS) is straightforward and designed to ensure you receive the help you need without any added stress. From the initial point of contact with your trainer to the continuous involvement of our coach, we are here to support you every step of the way.
With our tailored services and committed support, we strive to create an environment where every student can thrive. Our diverse team of professionals is dedicated to offering a custom-fit solution for every individual, ensuring you reach your educational and professional goals. At Enhance Training, your success is our mission; we are here to help you achieve it.
