Enhance Training

What is Learner Support Services?

POSTED ON July 23, 2024

The path to achieving educational goals can be challenging, particularly for students encountering various life hurdles. At Enhance Training, we understand the importance of having support systems to help you succeed and are proud to offer Learner Support Services (LSS).

Funded by the South Australian Government, Learner Support Services is designed to offer individualised case management for students requiring additional help to complete their studies. We are an approved provider of these essential services, which assist in addressing barriers to education and ensure you thrive in your training and during your transition to the workplace.

 

How Does Learner Support Services Work?

Our dedicated LSS Case Managers work closely with you to assess your strengths, challenges, interests, and goals. Together, we create a support plan tailored to you that aims to overcome any obstacles you may face, whether personal, academic, or related to your future employment.

The objective is to keep you engaged throughout your study period and beyond. We offer support for up to twelve weeks after you’ve completed your qualification. This extended support can make a significant difference in ensuring a successful transition to the workforce.

Explore What a LSS Case Worker Does

Comprehensive Assistance

We understand that educational challenges often stem from various personal life factors. That's why LSS takes a holistic approach, addressing not just academic issues but also offering advice and referrals to assist with a wide range of challenges, such as:
  • Family issues
  • Domestic violence
  • Housing and homelessness
  • Interactions with the justice system
  • Financial stress
  • Mental health and other disability issues
  • Study skills development
  • In-class support needs
  • Transitioning into an adult learning environment from school or after a long study break
  • Transitioning into work after completing the course
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Learner Support Services - Enhance Training

Access Learner Support Services: Eligibility and Referral Process

To be eligible for LSS, students must be enrolled in a qualification listed on the Subsidised Training List (STL). This includes apprentices, trainees, school-enrolled students undertaking subsidised VET, and fee-for-service students in classes with subsidised students.

Students can be referred to LSS by their training provider, or they can self-refer at any time. If you are finding it difficult to continue your training due to personal or learning challenges, you can request to be connected with an LSS case manager for one-on-one support.

How LSS Can Help You SucceedThe Benefits of Enhance Training’s LSS

We understand that every student is unique, with distinct needs and goals. Our LSS case managers develop custom-fit solutions to address each student's challenges, ensuring they receive the best support.


Qualified and Experienced Professionals

Our case managers, equipped with expertise in social work, counselling, psychology, and developmental education, are here to ensure that you receive the comprehensive support needed to succeed.

Community Connections

Enhance Training is more than a training provider; we are a community committed to your success. We aim to support each student with personalised care and guidance, fostering an environment where you feel valued and understood.

Learner Support Services are not confined to internal use at Enhance Training. They are available across various Registered Training Organisations (RTOs) throughout South Australia. This cooperative spirit means that you can access the support you need no matter where you are undertaking your training.

Continuous Engagement

The support doesn’t end when the training does. We provide ongoing assistance for up to three months after course completion, helping students transition into employment and navigate the challenges of their new roles.

Inclusive and Supportive Environment

Our LSS program is designed to cater to students from diverse backgrounds and with varying needs. We strive to create an inclusive and supportive environment where every student can thrive.

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Getting Started with Learner Support Services

If you or someone you know may benefit from Learner Support Services, getting started is simple. Your training provider can connect you with an LSS case manager who will take the time to understand your unique situation and develop a personalised action plan. Whether through self-referral or provider referral, accessing our services is straightforward and, most importantly, free.

Don't let challenges deter you from accomplishing your educational and professional aspirations. Enhance Training's LSS provides structured and empathetic support to help you stay on track with your studies, manage life’s complexities, and ultimately achieve your goals.

How to Access Learner Support

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